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BusinessTelephone Solution

Successful organizations are always looking for new ways to do more with less - keeping their business flexible, innovative and competitive to secure top slot in the market place.

Swati Networking Services offers the right choice for telephony for every organization - whether it has seven or thousands of employees…just getting started or already established…have a single office or multiple locations.

 

Business Telephone systems offered by us unify the communications, providing the employees with a solution that lets them handle all their business communications on the device of their choice: their laptop, mobile phone, office phone or home phone - using wired, wireless or broadband connections.

 

Our systems easily adapt to your goals and budget and provide individual user productivity solutions to give each of your employees just the capabilities they need - whether it’s your receptionist, sales or service representatives, home telecommuter, or on-the-go knowledge worker.

 

Swati Networking Services offers specific solutions to suit the business requirements of various segments like Hospitality, Manufacturing, Legal, Real Estate, Infrastructure, Automobile, Retail, IT, BPOs, KPOs, Education, Healthcare, Defense and Government, etc.

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Major features of the telephony systems offered by us are as below:

  • Easily expandable from 7 to thousands of extensions

  • IP ready EPABX

  • Choice of endpoints Analogue, Digital, IP, Soft Phones or video phones

  • Supports various types of trunks like analog CO lines, ISDN BRI & PRI, IP, SIP, TWT and E&M, etc.

  • Flexible DialPlan

  • Integrated Voice Mail and Auto Attendant options

  • Voice Recording

  • Multiparty conferencing

  • Manageable secure meet-me conference bridge

  • PC based call handling

  • Multiple kinds of music on hold options

  • Centralized Personal and System Directories

  • Appropriate user profile for office/ remote/ mobile workers

  • Mobile Twinning and Mobile Call Control

  • Video Telephony

  • Video Conferencing

  • Unified Communications

  • Integration with external databases and business applications

  • Multisite Voice Networking of EPABX

  • External Device Control (like Paging and Door Entry etc.)

  • Call Handling features like Call Hold, Call Park, Toggle Calls, Call Transfer, Direct Inward/Outward Dialling, Distinctive & Personalized Ringing, Message Waiting, Absent Text, Automatic Call Back, Hunt Groups, Call Waiting, Reclaim Call, Do Not Disturb, Paging, Intrude, Inclusion, Private Call, Hot Line, Hot Desking, Call Pick-Up, Call Coverage, Account Codes, Authorization Codes, Call Barring, Alternative Route Selection, Call Forwarding (Internal, External & Voice Mail), Follow Me, CLI Based Incoming Call Routing, Call Distribution, Night Service And Time Profiles and Least Cost Routing etc.

Swati Networking Services

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